When you request service, schedule an appointment, or contact us, we collect your name, phone number, email address, service address, and details about your plumbing issue.
We also collect basic technical information automatically when you browse our site, such as your IP address, browser type, device type, and pages you visit. This helps us keep the site working and improve your experience.
We use your contact and service information to schedule appointments, send job updates, provide estimates, and complete the work you requested.
We also use your information to respond to questions, send invoices or receipts, and follow up on completed jobs. With your permission, we may send occasional reminders or service tips.
We do not sell your personal information. We only use it to run our business and serve you.
Our website uses cookies and similar tools to remember your preferences, keep the site secure, and understand how visitors use our pages.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as well.
We use trusted third-party services, such as website analytics and scheduling tools, to help us understand site traffic and manage appointments. These providers may collect limited information as described in their own privacy policies.
We may also use mapping or review platforms to show our location and customer feedback. These services operate independently and have their own privacy practices.
We share your information only when needed to complete your service, such as with a supplier or a licensed subcontractor working on your job. They are required to keep your information confidential.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. We never sell your personal information to third parties for marketing.
We keep your personal information for as long as needed to provide services, meet legal and tax requirements, and resolve any issues. When it is no longer needed, we securely delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
You can request to access, correct, or delete the personal information we hold about you. You can also ask us to stop sending marketing messages at any time.
California residents may have additional rights under state law. To make a request, contact us using the details below. We will respond within a reasonable time.
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
We may update this privacy policy from time to time. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.